Medi-Cal – How to Get a Replacement Card
Request a replacement Benefit Issuance Card (BIC)
You can request a benefit replacement card through MyBenefitsCalWIN.org or through an automated system at (888) 472-4463. Please allow about 7 days to receive a new card in the mail. If you have an urgent need, you may call your worker or call (888) 472-4463 8:00am – 5:00pm, Monday – Friday, your worker will process your request for you.